Pottery Barn eGift Card
Pottery Barn eGift Card
Give the gift of choice with our versatile eGift Card – ideal for any occasion, whether it's a birthday, holiday, or just because.
- Available in denominations of $25, $50, $75, $100, $150, $200, $250, and $500, or customize your own amount up to $500, our eGift Card offers flexibility and convenience.
- Your recipient can shop across all our beloved brands, including Pottery Barn, Pottery Barn Teen, Pottery Barn Kids, Williams Sonoma, West Elm, GreenRow, Rejuvenation, and Mark & Graham. With an eGift Card, they can choose the perfect item that speaks to them, making it a thoughtful and personalized gift.
- Need a gift in a pinch? Our eGift Card can be delivered instantly or scheduled to arrive up to six months in advance – perfect for planning ahead or surprising someone at just the right moment.
- CAUTION. Be aware of gift card scams that could come from an unsolicited call, email or text that asks you to purchase gift cards to pay a debt, fine, taxes or another fee. Gift cards are for gifts and not for payments.
- Report suspected scams to local authorities or the Federal Trade Commission (FTC) at https://reportfraud.ftc.gov/ or call toll-free: 1-877-FTC-HELP.
- For the state of New Jersey, contact: New Jersey Division of Consumer Affairs at 973-504-6200 or online at https://www.njconsumeraffairs.gov/Pages/Consumer-Complaints.aspx. For additional gift card scam awareness information visit https://www.njconsumeraffairs.gov/Documents/DCA-Model-Notice-Gift-Card-Warning.pdf
- For the state of Maryland, contact: Maryland Consumer Protection Division; 410-528-8662 or 1-888-743-0023 toll-free.
FRONT DOOR DELIVERY
Smaller items are shipped using our Standard Parcel service, and delivered by Canada Post or Purolator. Items ordered together may not arrive in the same box. If your package cannot be delivered, you will receive a notice from the carrier with pick-up instructions or re-delivery options.
For more details, please see our Shipping page.
UNLIMITED FLAT RATE DELIVERY – FURNITURE + OVERSIZED ITEMS
An unlimited number of eligible furniture items can be delivered for a single flat rate, per shipping address. These items will be delivered by our In-Home Delivery & Assembly service provider where items are brought into your home, unpacked and assembled (some exclusions apply) and the packaging is responsibly removed.
Eligible items will show "White Glove Delivery" on the product page.
The exact shipping charge is based on your location, and delivery times vary based on item availability. For more details, please see our Shipping page.
EASY RETURNS
At Pottery Barn, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction are our priority. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement.
Within 30 days, you may return most items for a refund of the merchandise value. An original receipt or gift receipt is required for all returns and exchanges. Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. Returns with original receipt will be refunded in the original form of payment, cash and cheque refunds over $100 will be issued as a company cheque (may take 14 business days from time of request). Please note that returned items must be in new condition.
We cannot accept returns on monogrammed, personalized, special-order items, custom upholstery or on items damaged through normal wear and tear. Final sale items ending in .97 or .99 cannot be returned.
Non-Returnable Items
- Made-to-order furniture
- Personalized or monogrammed items
- Used or soiled items
- Mattresses
- Final Sale items ending in .99 or .97
- Gift cards
Some restrictions apply, see our full Returns Policy.