At Your Service

From tracking your order to processing
a return, we're here to help. Contact
us by chat, phone or using one of our
self—service features. From start
to finish, your satisfaction is
important to us.

Track Your Order

Track Your Order

Available for online status-tracking 24 hours after it has been placed.

Returns

Returns

You can return eligible items for a refund of the merchandise value.

Shipping

Shipping

Find out when to expect your order and how items are delivered.

Email Settings

Email Settings

Manage your settings and frequency of updates and latest offers.

Gift Cards

Gift & Gift Cards

Can be redeemed at any of our Pottery Barn Canada stores, online or by phone for merchandise.

Favourites

Your Favourites

See it! Love it! Save it!
Keep track of your favourites.

Call Customer Service

Canada Customer Service
1 855-860-1079

Design Crew