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From tracking your order to processing a return, we're here to help. Contact us by chat, phone or using one of our self—service features. From start to finish, your satisfaction is important to us.
Available for online status-tracking 24 hours after it has been placed.
You can return eligible items for a refund of the merchandise value.
Find out when to expect your order and how items are delivered.
Manage your settings and frequency of updates and latest offers.
Can be redeemed at any of our Pottery Barn Canada stores, online or by phone for merchandise.
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Canada Customer Service 1 855-860-1079