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Free Design Services Sustainability
From tracking your order to processing
a return, we're here to help. Contact
us by phone, email or using one of our
self—service features. From start
to finish, your satisfaction is
important to us.
Available for online status-tracking 24 hours after it has been placed.
You can return eligible items for a refund of the merchandise value.
Find out when to expect your order and how items are delivered.
Manage your settings and frequency of updates and latest offers.
Can be redeemed at any of our Pottery Barn Canada stores, online or by phone for merchandise.
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Canada Customer Service