Here you will find information about shipping to Canada.

On this page:

Shipping Cutoffs

Know when you need to place your orders to ensure they'll be delivered in time.

Easter (Sunday, April 9, 2023)

 For Guaranteed Delivery    

 Order By    

 Standard Parcel    
 Friday, March 24, 2023 at 11:00PM ET    

Shipping Types

Our products are delivered in the following ways:

  • Front Door Parcel Delivery (e.g., Purolator or Canada Post) to your delivery address.
  • Truck Delivery for most furniture and other items that exceed parcel carrier shipping weight limits; usually includes our Premium White Glove service and Unlimited Items for a Flat Rate fee.
  • Pickup from a local store with Ship to Store Delivery.

Standard Parcel - Front Door Delivery

Standard Parcel - Front Door Delivery

Standard parcel items ship from our warehouse and arrive within 10 - 15 business days for metro areas or 12 - 18 business days for non-metro areas of receiving your order.

If there is a delay, we will notify you by email. Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. If your package cannot be delivered, you will receive a notice from the carrier with pick-up instructions or re-delivery options.

Unlimited Flat Rate - Furniture & Freight Delivery

Unlimited Flat Rate - Furniture & Freight Delivery

With Unlimited Flat Rate Shipping, an unlimited number of eligible furniture and select non-furniture items can be delivered for a single flat rate, per shipping address. Your order will ship when all items in your order are available for delivery.

Items are delivered to your home by appointment to your room of choice— and are then unpacked and fully assembled.

*Items that do not include full assembly are outdoor patio structures, marble or stone sink consoles, lighting, mirrors, rugs, headboards attached to a metal frame and any items requiring home installation. 

Fees: Flat Rate fees and/or parcel carrier delivery and processing charges are shown under Shipping Rates, and will be applied in the Checkout Payment and Review page.

Gift Cards

Gift cards have slightly different rates and time frames from other products:

  • Free shipping by Canada Post with standard delivery (10-15 business days).

Shipping Rates & Delivery Details

Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include gift wrap or surcharges that may apply to some items.

Standard Parcel - Front Door Delivery


Order Total

Standard Shipping - Metro

arrives in 10-15 business days
personalized items add 2 days

Standard Shipping - Non-Metro

arrives in 12-18 business days
personalized items add 2 days

Up to $50.00    
$15.95 $15.95
$50.01 - $100.00
$19.95 $19.95
$100.01 - $200.00
$24.95 $24.95
$200.01 - $400.00
$29.95 $29.95
$400.01 - $1000.00
$44.95 $44.95
$1000.01 + over
$59.95 $59.95
Gift Card Only
No charge No charge

Note: Standard shipping and processing charges are applied for each delivery address on an order.

Unlimited Flat Rate - Furniture & Freight Delivery
  • Truck Delivery charge is a flat rate based on 3 destination zones: metro, regional, and national. 
  • The exact shipping charge is based on your shipping location. Shipping times vary. See shipping tab for more details. Your order will ship when all items in your order are available for delivery.

Eligible items will show "White Glove Delivery" on the product page. Pool tables, pool and table tennis covers, foosball tables, and air hockey tables are not eligible for White Glove Delivery.

Metro, Regional and National Delivery Rates

Delivery Area

Shipping Rate

Metro $329
Regional $529
National $729

Delivery Timing

Speed of delivery depends on type of product, product availability, and proximity to metropolitan areas. Backordered items will ship once back in stock, at no extra charge



(metro areas)


(non-metro areas)

Non-Upholstered Furniture 3-4 Weeks 5-6 Weeks
Quick Ship Upholstery 3-4 Weeks 5-6 Weeks
Special Order Upholstery 12+ Weeks 14+ Weeks

Arranging Delivery

A representative will call to arrange a delivery date and confirm an appointment timeframe. Please allow up to 12–15 days from the date of order (for in–stock items) to receive this call. Typically, the delivery date offered will be within 5 days of your call for metro deliveries and up to 14 days rural areas.

In-home delivery and assembly service is not available to all postcodes. Service to outlying areas may be restricted based on geographic location. Please call 1-855-860-1079 for more information.

Assembled exceptions include outdoor patio structures, marble or stone sink consoles, lighting, mirrors & wall art, rugs, headboards attached to a metal frame and any items requiring home installation. We are also unable to rearrange furniture.

Ship to Store Delivery - Reduced Flat Rate
Up to $1000 $49.99
Over $1000 $99.99

*Exact shipping and processing charges will appear on the Payment + Review page in checkout.

Delivery Timing

Customer is quoted delivery timing at checkout based on store order volume and transit time from the distribution center to the store.

Arranging Delivery

Email notification will be sent when an order is ready for pickup. Please contact the store to arrange a pickup time once your item has arrived. All orders should be picked up within 7 days of arrival.

Delivery Surcharges

Items that are bulky, heavy, or of limited availability may have a delivery surcharge in addition to standard delivery and processing charges. This charge is shown on the product page by the item price and is in addition to regular delivery and processing charges.

Special Cases: Shipping Q&A

What happens if the item I ordered is backordered?

In some cases, shipping may be postponed due to a lack of product availability. Items that are on backorder will be shipped when they are received in stock. In the event of any delay, we will notify you by email.

Can I ship to a PO Box?

Please provide a street address for delivery — we cannot ship to P.O. Boxes.

Can I ship to Quebec?

We are unable to deliver to Quebec.

Can I ship items to multiple addresses?

When you checkout, you will be given the option on the shipping page to "Ship to multiple addresses."

Can I ship international?

Delivery is only available within Canada.

To learn more about international shipping, visit