At Your Service
From tracking your order to processing
a return, we're here to help. Contact
us by chat, phone or using one of our
self—service features. From start
to finish, your satisfaction is
important to us.
Track Your Order
Available for online status-tracking 24 hours after it has been placed.
Returns
You can return eligible items for a refund of the merchandise value.
Shipping
Find out when to expect your order and how items are delivered.
Email Settings
Manage your settings and frequency of updates and latest offers.
Gift & Gift Cards
Can be redeemed at any of our Pottery Barn Canada stores, online or by phone for merchandise.
Your Favourites
See it! Love it! Save it!
Keep track of your favourites.
Canada Customer Service
1 855-860-1079
