Care

• Hardware may loosen over time, periodically check to make sure all connections are tight and retighten if necessary.
• Never use detergents, polishes, preservers or saddle soap. They can remove natural oils.
• Dust or vacuum for routine maintenance.
• Do not place in direct sunlight; it will lighten or discolour leather over time.
• If spills occur, immediately soak up any liquids with an absorbent cloth and allow to air dry. Thorough cleaning by a leather specialist only.
• Most surface scratches will fade over time if you rub them with your fingertips. Friction and heat from rubbing helps to redistribute wax in surrounding areas to cover the scratch. Not all scratches have the same depth, and this may not work on deeper scratches.
• Our leather upholstered products are constructed from semi-aniline leather. The full-grain or top-grain leathers are soaked in transparent dye, with no subsequent pigmented finish coats applied. Dye penetrates the hides, letting the natural grain show through.
• Semi-anilines have natural markings that vary from hide to hide. They also have colour variations due to the leather’s ability to accept dyes differently in various areas of a hide. Markings and shading distinguish genuine leather from man-made materials. Appreciating shade differences among hides also means appreciating them on individual furniture pieces, because no two pieces can be produced from a single hide.
• Learning to care for your leather prolongs the life of your furniture, see our Leather Care Card.

Assembly

• White Glove Service: Items are delivered to your room of choice by appointment, then unpacked and fully assembled by a skilled two-person team. Includes packaging removal and recycling. Fee varies by location and order total.