At Your Service
From tracking your order to processing a
return, we're here to help. Contact us by chat, phone
or using one of our self—service features.
From start to finish, your satisfaction is
important to us.
Track Your Order
Available for online status–
tracking 24 hours after it
has been placed.
Returns
You can return eligible
items for a refund of the
merchandise value.
Shipping
Find out when to expect your order
and how items are delivered.
Email Settings
Manage your settings and
frequency of updates and
latest offers.
Gift & Gift Cards
Can be redeemed at any of our
Pottery Barn Canada stores, online
or by phone for merchandise.
Your Favourites
See it! Love it! Save it!
Keep track of your favourites.
Canada Customer Service
1.855.860.1079
